Privacy Policy

The Calyx Group LLC (“we,” “us,” “our,” or “the Company”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you when you visit our website at https://thecalyxgroup.us and when you use our contact form, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

Information You Provide Directly

When you fill out the contact form on our website, we collect only the information you voluntarily provide, which may include:

• Full name or company name
• Email address
• Phone number (optional)
• Any message or additional information you choose to send us

Information Collected Automatically

As you navigate through the site, we may automatically collect certain information through server logs and basic internal analytics (no third-party marketing cookies):

• IP address
• Browser type and version
• Device information
• Date and time of visit
• Pages viewed

We do not use tracking cookies, pixels, or similar technologies for advertising or marketing purposes.

How We Use Your Information

We use the information we collect only for the following legitimate business purposes:

• To respond to your inquiries and provide the consulting services you request
• To send you requested proposals, information, or follow-up communications
• To improve our website and services
• To comply with legal obligations
• To protect the security and integrity of our website

Legal Basis (for international visitors)

When required by applicable law (e.g., GDPR for EU/UK visitors), we process your personal data based on:

• Performance of pre-contractual measures at your request
• Our legitimate interests in responding to business inquiries and operating our website securely
• Your explicit consent when you submit the contact form

We Do Not Sell or Share Your Personal Information

The Calyx Group LLC does not and will not sell, rent, or trade your personal information.

We only share your information in very limited circumstances:

• With trusted service providers who assist us in operating our website and business (e.g., web hosting, email delivery services, accounting), and who are contractually required to keep your information confidential
• When required by law, court order, or government authority
• To protect our rights, property, or safety, or that of our clients or others

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy (typically no longer than 3 years after our last interaction with you), unless a longer retention period is required or permitted by law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to know what personal information we have collected
• Right to request deletion of your personal information
• Right to opt out of sale (not applicable – we do not sell data)
• Right to non-discrimination for exercising your privacy rights

For California residents (CCPA/CPRA):

You may submit a request by emailing privacy@thecalyxgroup.us We will respond within 45 days (with a possible 45-day extension when reasonably necessary).

For residents of other states with privacy laws (Colorado, Virginia, Connecticut, Utah, Texas – TDPSA, etc.):

The same rights and request process apply.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

International Data Transfers

The Calyx Group LLC is based in Texas, United States. Information we collect may be stored and processed in the United States. By using our website, you consent to the transfer of your information to the United States, which may have different data protection rules than your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top. We encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy please contact us at:

The Calyx Group LLC

Email: privacy@thecalyxgroup.us